SHIPPING:

Africa:

We are pleased to offer expedited delivery services to select countries within Africa. For orders destined to countries we have physical presence in, namely, Ghana, Ivory Coast, Senegal, Togo, Benin, Mali, and Gabon, we ensure swift delivery to national capitals within 24 hours. For cities beyond the national capitals, rest assured your order will arrive within a maximum of 48 hours.

Rest of Africa:

For our valued customers across the rest of Africa, we extend our delivery services to ensure you receive your products in a timely manner. Delivery times may vary between 7 to 30 days depending on your location. To facilitate this, we partner with trusted postal services such as Ghana Post and EMS. Please note that shipping costs will be calculated during the checkout process.

Rest Of the World:

We are delighted to serve customers beyond the African continent, including the United States. Through our reliable shipping partners, Ghana Post and EMS, we ensure your orders reach you safely and efficiently. Shipping costs for international orders will be determined during checkout.

PAYMENT METHODS:

At Renate Cosmetics, we offer a variety of convenient payment methods to cater to your needs:

Mobile Money:

Easily pay for your purchases using mobile money services, providing a seamless and efficient transaction process.

Cash on Delivery (Selected Cities in West Africa):

For customers in selected cities within West Africa, we offer the option of cash on delivery, allowing you to pay for your order upon receipt.

Visa and Mastercard:

We accept major credit and debit cards, including Visa and Mastercard, providing you with a secure and hassle-free payment experience.

We prioritize the satisfaction and convenience of our customers and strive to make your shopping experience with Renate Cosmetics as seamless and enjoyable as possible. Should you have any further inquiries regarding shipping or payment, please do not hesitate to contact our dedicated customer support team.